Shipping Policy
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For -domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 2-3 Days or as per the shipping & delivery date agreed at the time of order confirmation and delivery of the shipment is subject to Courier Company/post office norms.
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Our standard delivery timeline is 5-7 business days from the date of order. We are not liable for any delay in delivery by the courier company / postal authorities and only guarantee to hand over the consignment to the courier company or postal authorities within 2-3 Days days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services, you may contact our helpdesk through call or WhatsApp on +91- 9487536800 or you can write an email to thegoodgraphic.tee@gmail.com.​
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Return & Refund Policy
1. ​​ We ensure that every product is carefully checked and reaches you in perfect condition. All orders are processed and printed only after a customer places an order. Due to the unique nature of these products, all sales are final, and returns are not accepted. We recommend reviewing your order details before completing your purchase to ensure everything is just right. Thank you for understanding and supporting our process.
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2. All orders are processed and printed only after a customer places an order. Due to the unique nature of these products, all sales are final, and returns are not accepted. We recommend reviewing your order details before completing your purchase to ensure everything is just right.
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3. Return will be accepted only In case of any damage in the product at the time of delivery, any damage that is made intentionally or if the damage doesn't seem to be of normal wear and tear, return will not be accepted.
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4.If in case of the product to be returned please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition or have been worn, a refund will not be provided.
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5. In case your location is in Jammu and Kashmir, Arunachal Pradesh, or any other non-serviceable area for reverse pick up, we request the customer to return the products to the bellow address.
GG Wearhouse, 1/19A, Vaithiyanathapuram, KK-Kottai, Trichy - 620011.
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6. It takes 5-7 Days for the refund amount to be reflected in your bank account once the refund is initiated.
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7. The coupon discounts are not refunded, and the refund amount will be the amount paid for the order.
8. Cancellations will only be possible if and till the order has not been dispatched from our warehouse.
9. If the package seems to be damaged in transit we recommend to take a video while unpacking, this helps us to resolve the issue if any easily.​
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OTHER TERMS AND CONDITIONS
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1. Bank account details provided by the customer would be final and any error in the details provided by the customer would not be the responsibility of the brand.
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2. The customer will be under an obligation to take utmost care of the product(s) whilst the products are in their possession. This includes all of the product(s) instructions, documents, and wrappings while returning the product(s) in the same condition as received.
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The Brand GoodGraphic is owned and marketed by Rajavalli Fashion and Retail Pvt Ltd
CIN: U47711TN2024PTC168673
GSTIN : 33AANCR4862M1ZS